FAQS

Remer’s gallery is open Monday to Friday from 9am-5pm. Please call 03 9706 6663 in advance to book an appointment.

Alternatively, you can visit one of our resellers who have our products on display. Please find a retailer here.

50,000 hours which is 5.7 years running 24hrs/day.

If your mirror is not hardwired and your Demister has its own on/off touch sensor:  When the Demister feature is ON and warming your mirror, the on/off touch sensor light will be off.  After the 1 hour cut off time, your Demister feature will turn OFF, and the on/off sensor button will be lit again.

If your Mirror is hardwired:  When the Mirror is turned on at the light switch, both lights and the Demister feature will be on. 

• Be sure the Demister, LEDs and other functions are turned off before cleaning.  
• Please clean mirror surface with a mixture of 10% methylated spirits and 90% water and use a soft micro-fibre cloth/chamois.
• Always use soft-grit-free cloths when cleaning the mirror glass to reduce chances of scratching the surface.
• Be sure to dry all joints and edges of the mirror thoroughly
• Do not use any harsh chemicals or windows cleaners etc.  

No we don’t. Please find the closest retailer to you here. We invite customers to visit our Melbourne showroom to see our complete range in person. 

Mirrors:

Around the centre of the mirror taking into consideration any studs and noggins. Every mirror has a void area shown on the specification sheet for the wire to run and comes with a wire that has enough length to reach the centre of the mirror.

Yes, all our LED products carry an IP44 rating.

Our mirrors and shaving cabinets have an IP44 rating, meaning they can be mounted at any height above the basin that you like.

With the Bluetooth settings open on your device, press the Bluetooth icon on your Remer Mirror and wait for the tone. Once you hear the tone, you will see the Remer device pop up under Bluetooth settings, simply press to connect. Once connected, you can choose your favourite song, podcast or audiobook and enjoy.

Remer Bluetooth will reach a range of approx. 10 metres in ideal conditions.

Remer shaving cabinets can be recessed up to the door.

5 years residential and 1 year commercial replacement (labour is not included).

Contact customer service or complete the warranty claim form.

• Be sure the Demister, LEDs and other functions are turned off before cleaning.  
• Please clean mirror surface with a mixture of 10% methylated spirits and 90% water and use a soft micro-fibre cloth/chamois.
• Always use soft-grit-free cloths when cleaning the mirror glass to reduce chances of scratching the surface.
• Be sure to dry all joints and edges of the mirror thoroughly
• Do not use any harsh chemicals or windows cleaners etc.